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FAQ Tag: recharges

Recharge has failed, however amount is not reversed.

The amount is usually reversed within a period of 1-2 hours. Please contact our customer care number on +91 33 6690 9090 if your amount does not get reversed within 24hrs.

What can I do incase incorrect mobile or DTH number is entered?

If a wrong mobile or DTH recharge is done, you can call our customer care number on +91 33 6690 9090. Our team will look into the case and advise if the transaction can be cancelled or reversed and how to proceed with the same.

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