Notify or submit a claim in the following way:

• By calling Toll Free 18001230004 OR
• By sending an E Mail to mycare@dhflinsurance.com OR
• Through Customer Portal on website dhflinsurance.com OR
• Using Mobile App OR
• Directly walk into branch

While notifying the claim, following information should be provided:

• Name of insured
• Insured contact numbers
• Policy number
• Date and time of loss
• Location of loss
• Nature and approximate extent of loss

Place and contact details of the person at the loss location

toll free no. 18001230004 or

Mail at mycare@dhflinsurance.com

Digit understand the pain that can come with damaging your bike! They do not want to worsen it, which is why they have come up with an easy & quick claims process.

 Give them a call at 1800-258-5956/1800-103-4448 & tell them about the incident. They will send a self-inspection link on your mobile number, click the pictures of the damage & upload.

Once claim is approved, they will either give you advance cash for your repair so that you can repair it at your preferred garage, or you can choose from Digit’s Cashless Network Garages.

1. What are the details need to be kept handy while registering the claim?

• Policy Number
• Vehicle Registration Number & Chassis / Engine number
• Caller details / relation with insured / Cont. no. of the insured
• Date / Time & Place of the incident/ accident
• Detail description of the incident/ accident
• Loss type whether Own damage/Theft/TP/TPPD/PA Claim
• Whether any injury involved into this accident
• If the incident been reported to police, then GD / Case No or FIR No
• Driver Name (As per the details mentioned in the driving license) & DL No. need to be provided
• Current Vehicle Location & if yet not placed with any garage then enquire about garage preference. The Call Centre will then provide with a unique number as Claim No. which will be used for all future correspondence

2. Where do I get the Claim Form and Detail List of Cash Less Garages of Bharti AXA?

Refer our website to download the Claim Form and also get the Policy Wordings. Please visit to our website (www.bharti-axagi.co.in ) for our tied-up garages.

3. What shall I do after claim intimation?

Place the vehicle in any of our cashless tie-up garage or at authorized garage of your own choice (here cl payment would get reimbursed to the insured).