Frequently Asked Questions

  • General
  • Service

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If an incorrect mobile or DTH number was entered, you can call our customer care number on +91 33 6690 9090. Our team will look into the matter and inform you about the process for cancelling or reversing the transaction.

If recharge fails, the amount is usually reversed in 1-2 hours. Please contact our customer care number on +91 33 6690 9090 if your amount does not get reversed within 24 hours.

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