Frequently Asked Questions

  • General
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For such transactions, the refund will be done in T + 1 day (1 day after the transaction)

For such transactions, the refund will be done in T + 1 day (1 day after the transaction)

If you cancel the ticket 2 days (48 hours) before the scheduled departure of the train, you will have to pay the following charges:

o AC First Class/Executive Class – ₹ 240/-

o AC 2 Tier/First Class – ₹ 200/-

o AC 3 Tier/AC Chair Car/ AC 3 Economy – ₹ 180/-

o Sleeper Class – ₹120/-

o Second Class – ₹ 60/-

– If you cancel your confirmed ticket within 48 hours and up to 12 hours before the scheduled departure of the train, a charge of 25% of the fare subject to the minimum flat rate mentioned above will be charged. Additionally, GST will also be charged.

– If you cancel your confirmed ticket between 4 to 12 hours before the scheduled departure of the train / the chart preparation, you will have to pay 50% of the fare subject to minimum cancellation charges.

– If your Tatkal ticket is confirmed, there will be no refund. Charges as per existing railways rules will be applied for contingent cancellation and waitlisted Tatkal ticket. The IRCTC website states that partial cancellation of Tatkal e-tickets is permitted.

The retailer can only book one ticket per passenger per train in tatkal quota

The retailer cannot view the refund amount before cancellation. It can only be seen after cancellation. The retailer would get the refund after T+1 day. (One day after Transaction)

Customer get ticket Via SMS & Retailer will get tickets on email.

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