Any other point that would help me serve the customer better?
Customer earns an interest of 5% per annum. That means, if the customer deposits Rs 1,000 today, the customer will earn 5% on the amount maintained in the bank for 1 year.
If the first Nivesh CBBF account was made today & maintained for one year, 5% will be earned. On the deposits made next month, bank will provide interest for 11 months and so on.
Interest earned will be clearly shown in the customer’s account.
There is no penalty on missing a deposit.
Tenure: 390 days; on maturity the amount and interest earned would be transferred to customer’s savings account.
Savings account is linked to the customer’s goals; this gets opened along with the recurring deposit account of the customer. Simply click on the goal to withdraw & you can provide the service to the customer.
Lock-in: 3 months; no withdrawals allowed; after three months of the initial deposit, the customer can withdraw the full amount before maturity, however, the interest rate reduces to 4%.
Post maturity, customer can either retain the balance as is and keep on earning the interest or withdraw without any penalty.
The product is not available to customers with age less than 18 years.
The customer gets access to a customer dashboard, where the customer can login and check their balance, product features, terms and conditions etc.
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