We regret the inconvenience caused. Kindly wait for 72 working hours, the amount will be credited to your account.
FAQ Tag: PNB
How can I load the main wallet through online bank transfer?
• Log in to your Netbanking portal.
• Go to the transfer option.
• Add PayNearby as beneficiary, enter Account number & IFSC code.
• Enter the required amount and pay.
• Take a screenshot of the successful transaction.
• Upload the screenshot of the transaction.
• After submitting the screenshot, top up will be credited within 30 minutes.
How can I load my main wallet through ‘Branch deposit’?
• Go to ‘Banking & Finance’ option on the Web portal.
• Get the prefilled deposit slip.
• Fill the required details.
• Submit at the branch.
• Upload the deposit slip received from your bank.
• After submitting the slip, top-up will be credited within 30 minutes.
What banks are available for Branch & CDM deposit?
There are 6 banks available for Branch & CDM deposit.
• Yes Bank
• ICICI Bank
• Axis Bank
• State Bank of India
• Karur Vysya Bank
• Federal Bank
What are the modes of topping up wallet for the Retailer?
• Branch deposit
• CDM deposit
• Net banking (Payment gateway)
• Same/Other bank transfer
• CDM card
Who can unlock a retailer ID?
You can contact our customer care on +91 33 6690 9090 for assistance on this matter.
Can I keep a record of all my past transactions?
Yes. All the reports are available on the App for your reference and download.
I do not want to share my PAN Card.
PayNearby is an ISO 27001 and DIPP certified fintech company. Your PAN Card information will be safe with us. PAN Card is mandatory for all financial transactions.
When and how will I receive my commission?
PayNearby commissions are credited to your wallet on the very same day, whereas other companies pay it after one day.
In case I face any problem, how do I get the solution for the same?
Our customer service team is available from 8 am to 8 pm to assist you. Customer service is available in many regional languages. You can also contact your local Relationship Manager for assistance.
