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FAQ Category: PayNearby Shopping Card

If I have a query regarding the PayNearby Shopping Card, where do I contact?

You can call the PayNearby helpline number – 033 6690 9090.

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Can I use my PayNearby Shopping Card in foreign countries/foreign sites?

PayNearby Shopping Card is designed for domestic usage only. It cannot be used in foreign countries/ foreign sites.

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Where can I check the balance and transaction done on my card?

You can look up your card balance and past transactions on your PayNearby App.

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Can I cancel one card and take another?

Yes. You can apply for another card after 30 days of the cancellation of a card.

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What happens to the balance in my card once I cancel the card?

The balance is transferred to the account, assigned by you while cancellation of the card.

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How can I cancel the card?

You can cancel the card by opting for the ‘Cancel Card’ option in your PayNearby App.

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Can I withdraw cash with this card?

PayNearby Shopping Card is a virtual card. No physical card is issued to you. Hence, cash withdrawal can’t be done.

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Where all can I use the card?

PayNearby Shopping Card can be used for all online transactions i.e. Shopping, Bill Payment, School fee Payment, Tax Payment, Insurance and Mutual Fund Payment etc.

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How many times can I load the card?

There is no restriction on the number of times the card can be loaded.

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How can I load the card?

You can load the card either with your PayNearby trade or PayNearby main wallet.

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